Ordering Instructions

ORDERING TERMS AND CONDITIONS

PLEASE READ THE ENTIRE PAGE -- YOUR ORDER IS A CONTRACT --YOU AGREE TO THESE TERMS scroll down for more

Kentucky Barrels LLC is located in east central Kentucky, in the heart Bourbon country. We sell solid white oak barrels made exclusively for aging world famous Kentucky Bourbon and other fine Kentucky whiskeys. Many customers have bought our beautiful Kentucky crafted barrels over the years.
It is our privilege to serve you
We know you have a choice. We would like to thank you for considering our Kentucky Barrels

OUR PRODUCTS SOLD EXCLUSIVELY IN USA, WE DO NOT EXPORT OUR BARRELS

WHEN YOU PLACE AN ORDER WITH US, YOU AGREE TO THESE TERMS:

THESE TERMS APPLY TO PHONE IN AND MAIL IN ORDERS AS WELL AS ORDERS PLACED ONLINE
THERE CAN BE NO VERBAL CHANGES OR EXCEPTIONS TO THESE TERMS, IT'S WHATS IN WRITING THAT COUNTS
SHIPPING IS NOT INCLUDED IN THE PRICE OF THE BARRELS, BARRELS ARE SHIPPED FREIGHT COLLECT
YOU WILL PAY THE SHIPPING CHARGE WHEN THE ORDER ARRIVES
BEFORE YOU ORDER MAKE SURE YOU HAVE RECEIVED A SHIP QUOTE THIS IS VERY IMPORTANT we can provide a ship quote for you, email: kybarrels@windstream.net
SHIPPING QUOTES ARE ONLY GOOD 1 or 2 DAYS, MAKE SURE YOU HAVE A CURRENT QUOTE,
WE DON'T TAKE RUSH ORDERS, SEE BELOW FOR SHIPPING INFORMATION
BEFORE YOU SIGN FOR YOUR SHIPMENT MAKE SURE IT IS COMPLETE, WHEN YOU SIGN YOU ARE STATING THAT YOU RECEIVED THE COMPLETE ORDER (once the order is shipped it is out of our hands, loss and damage clames must be filed with the shipping company)
WE CANNOT SHIP TO A P.O. BOX, YOU MUSH INCLUDE YOUR SHIP TO ADDRESS WHEN YOU ORDER
ALL SALES FINAL, NO REFUNDS OR CANCELLATIONS AFTER THE ORDER IS PLACED
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
WE DO NOT TAKE RUSH ORDERS, PLEASE DON'T ASK
WE DO NOT WHOLESALE
YOU HAVE READ THESE TERMS (please read the ENTIRE page)
YOU UNDERSTAND THESE TERMS (if you have questions please email us for an answer)
YOU AGREE TO THESE TERMS if you don't agree to abide by these terms please do not place an order

To make ordering easer for you, we can email a Google Checkout or PayPal request for payment.
Google and PayPal are secure and easy to use.

Once your order is shipped you can phone the trucking company and pay shipping with your credit card or you can pay the driver check or cash when the order arrives. We can provide you with a ship quote number so you'll know what to pay. EMAIL US FOR A SHIP QUOTE

$$$ WE SAVE YOU MORE ON SHIPPING $$$

WE GET YOU AN EXACT CUSTOM SHIPPING QUOTE SO YOU KNOW WHAT SHIPPING WILL BE BEFORE YOU ORDER

Because we ship so many barrels WE RECEIVE SUBSTANTIAL SHIPPING DISCOUNTS WHICH WE PASS ALONG TO YOU. UP TO 72% AND MORE
SAVE EVEN MORE ON MULTI BARREL ORDERS. In most cases it cost the same or just a little more to ship 2 barrels as it does . The more your order the lower the per barrel shipping rate.
We could ad the shipping cost to the barrel and call it "FREE SHIPPING" like other companies do, BUT YOU WOULD HAVE TO PAY MORE! When was the last time you got something for nothing?
We could ad shipping to the price of the barrel and call it "shipping included" like others do BUT YOU WOULD HAVE TO PAY MORE! It takes a little more effort to get a custom shipping quote for you, but we want you to have the lowest shipping rate possible. It costs less to ship to some areas than it does to others. A barrel going to Portland OR cost more to ship than one going to Nashville TN.
One size does not fit all when it comes to shipping. Why should you have to pay more? SAVE EVEN MORE WHEN YOU ORDER 2 OR MORE
Email for a custom shipping quote: kybarrels@windstream.net
We have a new lower ship rate for the following states: AL, AR, GA, IL, IN, KY, MO, MS, NC, OH, SC, TN, VA, WV. REMEMBER THERE IS NO SUCH THING AS "FREE SHIPPING"

Accessories are shipped via UPS, or USPS, which ever has the lower rate. Send shipping payment along with payment for them.
If you phone in the order at 606-346-0887, or use our SECURE order form We will include the shipping on your credit card. We shop for the lowest shipping rates for you.

WHEN WILL YOUR ORDER SHIP? WE DON'T TAKE RUSH ORDERS, PLEASE DON'T ASK
If you pay by check, order ships after the check clears (10 Business days). Full size barrels paid for by credit card typically ship within 1 week of being placed. Cedar Kegs, Tubs, and Buckets can take 2 weeks to ship. Display Barrels ship within 2 weeks.
For New Barrels, Select Barrels, & Barrel Halves, you may have to wait a few days longer to receive your order than with the other grades because we ship only freshly emptied Select Bourbon barrels, and just made New Bourbon Barrels.

Barrel Halves Half barrels may take a few extra days to ship. Barrel halves are cut to order.. We don't stock large amounts, so you can have freshly cut halves. We take the time to put screws in the hoops to keep them secure. Your halves will be stacked and wrapped 2 together, so if you order 10 it will show up as 5 pieces, 20 would show as 10 pieces. Halves may also be shipped on pallets. Our trucking company has a free lift gate service.

Delivery We have arranged for NO ADDITIONAL RESIDENTIAL DELIVERY FEE with R&L Carriers, you pay regular delivery fee even to a residential address. **In some New York City Boroughs there is a residential delivery fee of $30.00. In most cases orders will be delivered to your home or business. If you live on a road that is inaccessible to our trucks the order will be delivered as close as possible. If you live in a high rise building the order will be delivered to the main entrance or service entrance.

Tracking Information When your order ships we email the tracking information to you, make sure you give us your email address. When you receive the tracking information you should call the carrier and arrange for delivery. Trucking company must call you before they can attempt delivery.
It is important that we have your correct email address to send you the tracking information. PLEASE INCLUDE A CONTACT PHONE NUMBER , YOUR ORDER CANNOT BE DELIVERED WITHOUT YOUR PHONE NUMBER!

Will they hold liquids? Whiskey and wine barrels make great rain barrels, but they do take a little care.

All of our barrels are made to hold liquids and have done so for many years. If barrels are allowed to dry out the wood will shrink and the hoops will loosen. You will have to rehydrate the barrel and tighten up the hoops. It is important to keep the barrel wet. To tighten up the hoops tap them in toward the center of the barrel, this will squeeze the staves together and stop any leaks. Make sure you tap all hoops in. This means you will have to turn the barrel over and tap the lower hoops in as well. If you want to use them for brewing or wine making we recommend the SELECT or NEW barrel. The same goes for our Wine Barrels.

THE FLAWED NEW WINE AND FLAWED NEW BOURBON BARRELS ARE NOT GUARANTEED TO HOLD LIQUIDS

Each barrel is shipped with a bung in the bung hole. You may have to tap the bung in to tighten it up. We do have new and used bungs for sale.

*Using them for decoration, displays, storage or trash containers (Click here to learn more) Barrels have other uses besides holding liquids. If you use the barrels for decoration, as a trash receptacle or for storage, The barrel will dry out. As the barrel dries out the wood will shrink and the bottom hoops may drop off. In order to prevent this we recommend you drive a self drilling screw into each side of the hoops. We do this to the half barrel planters. Here you see a picture of a self drilling screw in the barrel hoop. This holds the hoop in place. We use a Self Drilling Pan Phillips 8-18 x 3/4. You can get them from any hardware store or home center. They go in very easy using a regular drill with a Phillips driver bit.
It is better to use screws than nails. Using screws allows you to tighten the hoops up if needed, you can't do this if they are nailed in. We can secure the hoops for you for $10.00 per barrel.

What do they look like? Our genuine white oak Kentucky whiskey barrels look GREAT! (they may need a little cleaning up, they come straight from our distillery warehouses to you). The many years spent in century old warehouses where they react to the change in seasons we experience here in Kentucky makes for a very beautiful patina on our vintage barrels. Our VINTAGE barrels may have been reused to make other Kentucky whiskies or brandy. Our new and used barrels are bought by motion picture studios, prop departments, and parks. You've seen our barrels in movies, TV programs, the local amusement park, pub, restaurant, and golf course. Some Vintage barrels may have a superficial crack in a stave. this does not affect the barrel in any way (a stave is the oak slats that makeup the body of the barrel). Our SELECT barrels have been used only once to make Bourbon, however they will not look like new barrels, they have been in the warehouse for from 4 to 18 years. All whiskey barrels are charred on the inside. If you want the new looking barrels we suggest you buy our NEW barrels. NOTE: The barrels you receive may not look exactly like the barrels pictured on our links. Pictures are representative of the barrel grades, no two barrels will look exactly alike. New Bourbon barrels can be ordered WITHOUT the charring. NOTE: Our new and used Wine Barrels and Wine Barrel Staves are not charred on the inside, they are lightly toasted.

Barrel Finish Our barrels are shipped just as they are made, and that is without a finish. Because they are used to age the best whiskey in the world they have to be all natural. Our customers use the barrels for many different things. Some make furniture and put finishes on the barrels. Because there are so many different types of stains and finishes available we cannot suggest or recommend one over another. Consult your local lumber yard or home center, they may be able to recommend a finish for you. Finish as you would any natural wood

Is there an odor? These white oak barrels have held Kentucky Bourbon for many years. With the change of seasons the whiskey works itself in and out of the oak giving it its unique flavor and color. Some of our barrels have been reused to make other whiskies or brandy. So our used barrels do have an odor. Here in Kentucky the wonderful Bourbon odor is called "the angles share". We believe it is a very pleasant order and is one of the perks of working with these great barrels. To lessen the odor you can rinse the barrels with hot water. The odor will go away eventually. If you don't want the odor we suggest you order the NEW barrels.

How To Place An Order
Placing an order is easy, we have several ways for you to order. If you have any questions or comments please email: kybarrels@windstream.net

You can use the buy now buttons on our whole barrel page, We use online payment service. Google Checkout, It's fast, free, and secure! Want a faster, safer and more convenient way to shop online? You got it, Google Checkout
You can use our encrypted SECURE on line order form. From any page on our site click on the secure online link and you will be taken to a page where you can inter in your credit card and shipping information. You must fill in the form completely for us to process the order. We use CryptoHeaven to encrypt your information, click here to learn more
You can use our mail in order form for those of you who want to pay buy check or money order.
You can use our credit card mail in order form if you don't want to give your credit card information over the Internet or phone.
You can call in your credit card order directly to us at: 606-346-0887
If you don't want to pay for a phone call email us and we will call you to process your credit card order, email: kybarrels@windstream.net
Let us know what you want to order and we can email you a payment request from Google Checkout
Google is Free, Easy to use, and Secure.

If you phone us and we are unable to take your call please leave your name, phone number, and message. We will return your call as soon as possible

*Privacy Policy* We will not sell or give out your information to any other company or web site. The information you give us stays with us and is not shared in any form. The exception being the list of commercial customers on our customers and comments page. We list only the name of the business, city, and state the business is located in. If you do not want your business listed we will respect your wish and not list it. The only emails you will receive from us will be order conformations or in response to your questions or phone calls.

Have a Question call 606-346-0887, or email us at: kybarrels@windstream.net
To place a credit card orders call: (606) 346-0887 fax 606-773-0401

Use our encrypted SECURE online form to place your order

We know you have a choice, we would like to thank you for considering our Kentucky Whiskey Barrels.
Your purchase helps support Kentucky families. Whenever possible buy MADE IN USA

* Never drink any liquid you may find in a used barrel *
* We advise against using used barrels for storing any food grade liquids. Use only New or Select barrels for wine or spirits *